Why don’t I just use a tennis ball on my floor or wall?
The Backmate works similarly to a tennis or lacrosse ball on the wall or floor but it's on a whole new level. You can massage yourself at angles, pressures and areas that just aren't possible with anything else - and you don’t have to get on the floor to do it. The Backmate may look just like a peanut roller but it really is a revolutionary massage system. It's hard to describe how well it works without trying it out. Do yourself a favor and give it a chance. You won't be disappointed!
How hard are the rollers?
The Backmate rollers are made out of rubber that is about the same hardness as a soft car tire (65 durometer). The rollers are stiff enough to give a deep tissue massage but have just enough give to make them comfortable and inviting to use on more sensitive areas. The round rollers are great for general use and trigger point therapy. When you are ready for a more intense massage, switch to the blade rollers that are included with The Backmate.
Will I get hurt using the backmate?
We went through many design iterations and rigorous testing to make The Backmate as safe as possible. It has several safety features and locking mechanisms that keep it secure in the doorway and is made with stainless steel and reinforced nylon to make it strong and rigid. As an added safety measure, we recommend The Backmate is always used with the doorway closed. That way, the user will always have the door to catch a fall or help support them.
What happens if it breaks?
The Backmate is built from stainless steel and reinforced plastic and designed to be used by people up to 300lbs, so it is unlikely to break. However, in addition to our 1 year, no questions asked satisfaction guarantee, we also provide a 2 year warranty for manufacturing defects. Please read our full warranty on our website here: https://mybackmate.com/pages/warranty