We stand behind all backmate products. If you are not satisfied with your purchase, you can return it for a full refund, for any reason, within one year of purchase - no questions asked. After one year is up, we continue to cover you for an additional year for any functional issues. See our limited warranty below.
While we stand by the quality of Backmate, occasionally things don’t work as expected. We cover you if there’s anything fuctionally wrong with your Backmate for up to 2 years from the original shipping date.
We ship to anywhere in the US for free.
"I used the Backmate at the office yesterday and laid down on the office couch and went to sleep, actual sleep – a real miracle. I’m ordering one for my home . With the Backmate, I know I’ll be okay. I’ll let you know how it goes with the Backmate. I’m counting on it!"
Deanna Ritchie - Managing Editor at ReadWrite
"The amount of thought that has been poured into this device is evident the more you use it. The quality is best in class, you guys have thought of everything down to the finest detail."
Tyler Jewell - RedBull High Performance Manager
"After years for feeling broken, I've finally found relief with The Backmate.""
Dave Zabriske - Tour de France Winner
"The backmate is so clever in the design and ease of use and the unit is extremely robust and well built. I set it up at the office and nearly teared with joy at how good it was. It’s so brilliant I convinced 2 of my colleagues to buy one and all I did was let them try it out. You're gonna love your backmate when it arrives.""
Brian - Backmate Customer