100% SATISFACTION GUARANTEED
Return within one year for a full refund - no questions asked
We stand behind all backmate products. If you are not satisfied with your purchase, you can return it for a full refund, for any reason, within one year of purchase - no questions asked. After one year is up, we continue to cover you for an additional year for any functional issues. See our limited warranty below.
While we stand by the quality of Backmate, occasionally things don’t work as expected. We cover you if there’s anything fuctionally wrong with your Backmate for up to 2 years from the original shipping date.
We ship to anywhere in the US for free.
"I used the Backmate at the office yesterday and laid down on the office couch and went to sleep, actual sleep – a real miracle. I’m ordering one for my home . With the Backmate, I know I’ll be okay. I’ll let you know how it goes with the Backmate. I’m counting on it!"
Deanna Ritchie - Managing Editor at ReadWrite
"The amount of thought that has been poured into this device is evident the more you use it. The quality is best in class, you guys have thought of everything down to the finest detail."
Tyler Jewell - RedBull High Performance Manager
"After years for feeling broken, I've finally found relief with The Backmate.""
Dave Zabriske - Tour de France Winner
"The backmate is so clever in the design and ease of use and the unit is extremely robust and well built. I set it up at the office and nearly teared with joy at how good it was. It’s so brilliant I convinced 2 of my colleagues to buy one and all I did was let them try it out. You're gonna love your backmate when it arrives.""
Brian - Backmate Customer
I always get a knot in my back from sitting at the desk all day. I set the backmate to focus on that area and roll over the knot for a couple mins. I used to have to schedule an appointment with the chiropractor. Nice work guys!
Now I can "loosen up" before I play AND again after I'm done...
I have pretty bad arthritis in my spine but a motorcycle accident in 2017 seemed to aggravate it to new levels. I have tried many forms of PT but with only temporary relief, which I expect since there is no magic bullet for these things; that being said, I do find that the backmate is quite helpful in relieving my pain and helping me to be more comfortable overall. I've only just started using it but I feel I have made a most worthy investment!!
The Backmate is one of the best investments that I have made this year. If you suffer from neck, back, shoulder, glute, forearm and calf pain or tightness, then The Backmate is for you. When initially purchasing, I was only thinking of upper trapezoid stiffness. But after receiving The Backmate and watching the videos, I was super grateful of the numerous benefits that my body has received. They offer a great money back guarantee, but after using there is no way I would even think of returning it. Do yourself or a loved one a favor and grab one today.
Great device, super easy to use, the whole office loved it!
Customer service at backmate is top notch I am so happy with how helpful they are and how much they stand by their products. It is nice to see such passion and commitment to helping others feel better and live their best life. I am so grateful I came across their products on Kickstarter originally. Thank you for changing my life, everyone who tried the backmate wants one and I always direct them to your site.